New Customer Message Features Arrivy’s Task Journal archives all of your jobs’ activities for posterity, for reference and provides the ability to create unique reports–like our On-time Performance report, which identifies the percentage of your jobs that start on time. Until now, the Task Journal only showed status changes–events triggered by changes to a Task or by
Arrivy
Powering the Last Mile for Home Service and Delivery Businesses
MyPorter, UBER-izing Moving & Storage
“Our business is driven by life events–getting married, retiring, having kids, inheriting property,” related John Foshee, CMO of MyPorter, an Atlanta-based “concierge” storage provider that allows customers to store their “extra stuff”–from sports equipment to clothing to furniture to pianos–securely and without ever having to leave home. In contrast to renting a U-Haul, schlepping a
Arrivy Introduces Time Zone Features
Arrivy has added support for specifying the time zone of a Task–so, you can accurately schedule a job whether you’re home or on vacation. This carries over to our Groups feature–automatically setting the time zone for Tasks specified for a selected Group. Introduction Arrivy now supports the ability to explicitly specify starting and ending time zones
Arrivy Introduces “Routes” A New View of Your Tasks
In many businesses, a sequence of deliveries or service calls is often made by the same Team members. In fact the best way to visualize that collection of destinations is by displaying it as a “route,” where the starting point for the next destination is the last Task address. To support this (very common) use
Arrivy Debuts Limited-Access Role, New Reporting & Help Functionality
The Arrivy team has just released several new features we hope you will find useful. The new “Limited Access” role is ideal for part-time workers who only need limited access to customer information. It works with our “Team Notifications” feature, which automatically sends appointment reminders (with confirmation requests) the day before. We’ve added some new
Arrivy Introduces Auto-Start/Auto-Complete Functionality
Sometimes it’s difficult for team members to remember to click the “Start” and “Complete” status buttons to start and end a task. But, without that information, your Scheduler/Dispatcher may not know your actual status, and Arrivy can’t accurately report job and travel times. Auto–Start and Auto-Complete are features that use Arrivy’s location logic to identify
Arrivy Introduces Reporting & Team Notifications
We’re pleased to make new Reporting & Team Notifications modules available to our customers. Arrivy’s Reporting features provides insights into your company’s time, mileage, utilization and reputation over the last 24-hrs, 7-days or 30-day interval. Team Notifications are a tool for notifying crew members in advance what assignments they have on a given day, with an opportunity for them to confirm or reject those assignments.
Move4Less Doubles-Down on Arrivy
For over 20 years, Move4Less has been helping Las Vegas residents and businesses relocate both locally and nationally. With over 600 moves per month and over 60,000 moves over the life of the company, Move4Less clearly knows its business and how to keep its customers happy. That’s reflected in their overall customer rating of 4.9/5
Arrivy Aims Vector Movers in the Right Direction
New Jersey-based Vector Movers had a problem. They were managing job scheduling using a mis-matched variety of tools that required its dispatcher, Frank Numan, to do a lot of unnecessary work. The company prides itself in being customer-service oriented, and the issues around Dispatch jeopardized their ability to execute. “I was really tired and stressed,”
Cleaning Plus Keeps Things Spotless with Arrivy
“Cleaners who truly care,” is the way that CEO, Kalie Sainz, describes Cleaning Plus, the Dallas/Ft. Worth area cleaning service. Cleaning Plus was an early Arrivy customer, and helped beta test the recently-unveiled, “Repeating Tasks,” feature. While the company is only 3 years old, it is committed to using technology to both enhance its internal
