Task Messages The Arrivy Task Journal is undoubtedly one of our most useful features. It both archives all activities and status changes for a job and allows Dispatch, field crews (and customers) to exchange messages via a “chat-like” interface. The only problem with the Journal is that it is only accessible when a Task is opened… until now. Task messages and the Task Journal can now
Start at/Complete at Did you ever accidentally click Start or Complete at the wrong time? Or, perhaps you forgot to click the appropriate Status buttons when you began or finished a job? We’ve added a new capability to Arrivy’s Start and Complete buttons. After the Start or Complete buttons have been clicked one, subsequent clicks
In many businesses, a sequence of deliveries or service calls is often made by the same Team members. In fact the best way to visualize that collection of destinations is by displaying it as a “route,” where the starting point for the next destination is the last Task address. To support this (very common) use
The Arrivy team has just released several new features we hope you will find useful. The new “Limited Access” role is ideal for part-time workers who only need limited access to customer information. It works with our “Team Notifications” feature, which automatically sends appointment reminders (with confirmation requests) the day before. We’ve added some new
Sometimes it’s difficult for team members to remember to click the “Start” and “Complete” status buttons to start and end a task. But, without that information, your Scheduler/Dispatcher may not know your actual status, and Arrivy can’t accurately report job and travel times. Auto–Start and Auto-Complete are features that use Arrivy’s location logic to identify
We’re pleased to make new Reporting & Team Notifications modules available to our customers. Arrivy’s Reporting features provides insights into your company’s time, mileage, utilization and reputation over the last 24-hrs, 7-days or 30-day interval. Team Notifications are a tool for notifying crew members in advance what assignments they have on a given day, with an opportunity for them to confirm or reject those assignments.
You absolutely love your repeat customers, and you want to give them priority scheduling. You hope to have a job for them every week, or maybe a month. The last thing you want to do is forget about that commitment. Now Arrivy can help with our new Repeating Tasks function. The Repeating Tasks function works in