A typical service organization spends 30% of its operations hours coordinating staff and customers, deciding appointment times, informing the crew about their assignments and the specifics of the assignments, and most of all, using a myriad of disconnected tools and offline processes to accomplish work. Nearly one-third of the time is spent on non-revenue generating
Arrivy
Powering the Last Mile for Home Service and Delivery Businesses
Conflict Between Sales & Operations is Costly?
The internal conversations become especially heated when the salesperson promises something so over-the-top that the operations department cannot deliver even if they want to. There is often conflict in the Operations and Sales departments in businesses. The conflict makes it difficult for firms to function as these departments are essential pieces of the organization, and
Technology’s Role in Reducing Business Costs
From a simple interaction consisting of messages to complicated data analysis and reporting tasks, technology helps not only speed the process along but also enhances the utility of the communication and helps the business save a lot of money. Technology also helps companies reduce costs significantly, and here’s how: Happy Customer Relationship and Lower Marketing
Manage Projects Better With a Dashboard
As technology has evolved over the years, storing information has become instantaneous, autonomous, and pretty much hassle-free. Making sense of it is an entirely different story. A running business generally has multiple projects or orders that are taking place on any given day. This also means an inflow of data of various forms from multiple
Are You Doing Your Operations Right?
Our survey tells us that 30% of operations time is wasted every day! Some critical attributes of a successful business are its ability to streamline processes, reduce costs, and ensure customer satisfaction. For this to happen, there needs to be a synergy between all stakeholders involved in the service rendering, e.g., back end (sales, support,
Data Analytics: The Most Powerful Tool a Business Can Possess
Ever since markets first came into existence, businesses have competed with each other to be the best. In an age consisting of technology and the internet, competition has only become fiercer because of barriers to entry being lowered for small businesses and globalization. As a result, each business has to now strive to make constant
Good Reviews Can Get You The Throne
The difference between a good business and a great one is how satisfied its customers are with it. Most companies prioritize cost reductions and meeting deadlines, which are essential, but they tend to overlook going the extra mile to increase their customer satisfaction levels. Since a business primarily exists to serve its existing customers and
All the World’s a (Home) Stage
Home staging was a problem that needed to be solved. Home staging helps a home looks its best and plays to buyers’ emotions, allowing them to envision themselves in that house. By giving interiors more panache, it helps sellers avoid large price reductions and often shortens the sales cycle. According to the National Association of
Arrivy Debuts Route Planning
Route Planning adds a new dimension to Arrivy. The Route Planning feature allows Schedulers to create and edit routes for crews that have multiple stops/Tasks during a single day. With Route Planning, Schedulers can rearrange Tasks within a single route or drag-and-drop Tasks between routes in order to balance them between your field teams. You
Why you can’t use CRMs for operations
“Folks, this is the Ronco Veg-O-Matic! It slices, it dices in teeny, tiny slices. It makes mounds of julienne fries in just seconds. Wouldn’t you love to greet your friends at the door with lovely vegetables like these?” Everyone wants a magic tool that does everything–and that’s not just confined to the kitchen. In the
