The Arrivy team has just released several new features we hope you will find useful. The new “Limited Access” role is ideal for part-time workers who only need limited access to customer information. It works with our “Team Notifications” feature, which automatically sends appointment reminders (with confirmation requests) the day before. We’ve added some new
Sometimes it’s difficult for team members to remember to click the “Start” and “Complete” status buttons to start and end a task. But, without that information your Scheduler/Dispatcher may not know your actual status, and Arrivy can’t accurately report job and travel times. Auto–Start and Auto-Complete are features that use Arrivy’s location logic to identify
We’re pleased to make new Reporting & Team Notifications modules available to our customers. Arrivy’s Reporting features provides insights into your company’s time, mileage, utilization and reputation over the last 24-hrs, 7-days or 30-day interval. Team Notifications are a tool for notifying crew members in advance what assignments they have on a given day, with an opportunity for them to confirm or reject those assignments.
For over 20 years, Move4Less has been helping Las Vegas residents and businesses relocate both locally and nationally. With over 600 moves per month and over 60,000 moves over the life of the company, Move4Less clearly knows its business and how to keep its customers happy. That’s reflected in their overall customer rating of 4.9/5
New Jersey-based Vector Movers had a problem. They were managing job scheduling using a mis-matched variety of tools that required its dispatcher, Frank Numan, to do a lot of unnecessary work. The company prides itself in being customer-service oriented, and the issues around Dispatch jeopardized their ability to execute. “I was really tired and stressed,”
“Cleaners who truly care,” is the way that CEO, Kalie Sainz, describes Cleaning Plus, the Dallas/Ft. Worth area cleaning service. Cleaning Plus was an early Arrivy customer, and helped beta test the recently-unveiled, “Repeating Tasks,” feature. While the company is only 3 years old, it is committed to using technology to both enhance its internal
You absolutely love your repeat customers, and you want to give them priority scheduling. You hope to have a job for them every week, or maybe month. The last thing you want to do is forget about that commitment. Now Arrivy can help with our new Repeating Tasks function. The Repeating Tasks function works in a
Welcome to part four of a four-part help series. Please feel free to seek more information from the product documentation, accessible from the Arrivy website. Arrivy was designed to make home service businesses more profitable and their customers happier by automating coordination and communications. The Dashboard The Dashboard is–in some sense–the Control Center for Arrivy.
Welcome to part three of a four part help series. Arrivy was designed to make home service businesses more profitable and their customers happier by automating coordination and communications. Mobile Apps Mobile apps are a key element of Arrivy’s solution. Mobile apps connect field Team members to the home office. In conjunction with a mobile
Hello from Arrivy! Welcome to part two of a four part help series. Arrivy was designed to make home service businesses more profitable and their customers happier by automating coordination and communications. Customer Communications Arrivy provides a variety of tools to facilitate customer communications. We recognize that there are high-value customer interactions and low-value communications.