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Businesses often underestimate the power of technology when it comes to order tracking and logistical management. In today’s fast-paced world, spending hours poring over maps and data with outdated methods is no longer viable. Failing to keep up with ever-changing customer demands can risk customer satisfaction, making manual planning profitless and unpromising! Instead of succumbing
Last-mile service experience encompasses a host of activities that have to be orchestrated just right in order to ensure timely service delivery and adequate satisfaction scores. During the pandemic, last-mile services experienced an uncanny soar in their popularity with customers restricted to their homes. Modern customers crave visibility and ease in their service experiences. Service
Pop Quiz. Which of these have you heard before from a team member? “I didn’t know I had a job today.” “How would I know if the customer rescheduled?” “The last job went over.” “I had trouble finding the fastest route there.” It’s no secret that stuff like this happens. Sound communication is essential to
The pandemic has forced organizations to shift to remote working culture, leading to overall worker disparity and disconnect. This has led companies to mull around for easily adaptable operational solutions that help them automate their routine tasks, which enhances worker efficiency. Arrivy offers the best of both worlds by providing intelligent solutions for everyday operational
Coordinating with your customers, dispatch and crew can be time-consuming without the right tools in place. On average, companies lose 30% of their critical resources and time due to inefficient crew and equipment management. Managers often spend a lot of time micromanaging their teams to do the same mundane tasks seamlessly. Micromanagement of this nature
As technology has evolved over the years, storing information has become instantaneous, autonomous, and pretty much hassle-free. Making sense of it is an entirely different story. A running business generally has multiple projects or orders that are taking place on any given day. This also means an inflow of data of various forms from multiple
Ever since markets first came into existence, businesses have competed with each other to be the best. In an age consisting of technology and the internet, competition has only become fiercer because of barriers to entry being lowered for small businesses and globalization. As a result, each business has to now strive to make constant
The difference between a good business and a great one is how satisfied its customers are with it. Most companies prioritize cost reductions and meeting deadlines, which are essential, but they tend to overlook going the extra mile to increase their customer satisfaction levels. Since a business primarily exists to serve its existing customers and
Route Planning adds a new dimension to Arrivy. The Route Planning feature allows Schedulers to create and edit routes for crews that have multiple stops/Tasks during a single day. With Route Planning, Schedulers can rearrange Tasks within a single route or drag-and-drop Tasks between routes in order to balance them between your field teams. You
Along with Halloween, October brings a significant new feature to Arrivy–Linked Tasks. Linked Tasks is a new way to group and access different Tasks that are related to the same customer and job. Read more below and at https://help.arrivy.com/tasks-and-calendar/linked-tasks/ . Arrivy Premium Linked Tasks will be a part of Arrivy Premium, an enhanced offering that will be available
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