Amina Imran
For years, warehouse managers have relied on traditional methods such as logbooks, whiteboards, pen and paper, spreadsheets, and phone calls to oversee operations. While these conventional tools served their purpose in the 1990s, the evolving landscape of yard operations has brought about greater complexity. As a result, warehouses now find themselves compelled to embrace technology
The last mile is regarded as the ultimate battleground where mastering the balance between customer satisfaction and service quality hangs in the balance. The pandemic has significantly transformed customer expectations around the last mile, rendering previous norms of waiting for weeks for services rendered archaic. This shift can be attributed to trailblazing companies like Amazon,
Part 2 We were thrilled to receive incredible feedback on our latest blog post titled ‘The 90s Operations’. As a result, we have decided to explore the evolution of the service industry and the remarkable systems that have greatly enhanced the efficiency of service businesses. In our previous discussion, we examined the challenges faced by
Part 1: Tales From The Yore During the 90s, the hardline telephone was considered an essential tool for any business striving to succeed. With this device, businesses could efficiently perform crucial tasks, such as receiving orders, communicating with warehouses, and troubleshooting, over the phone. In addition to the telephone, fax machines, and pagers were also
Businesses often underestimate the power of technology when it comes to order tracking and logistical management. In today’s fast-paced world, spending hours poring over maps and data with outdated methods is no longer viable. Failing to keep up with ever-changing customer demands can risk customer satisfaction, making manual planning profitless and unpromising! Instead of succumbing
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