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From a simple interaction consisting of messages to complicated data analysis and reporting tasks, technology helps not only speed the process along but also enhances the utility of the communication and helps the business save a lot of money. Technology also helps companies reduce costs significantly, and here’s how: Happy Customer Relationship and Lower Marketing
“One of the secrets to our success was being resolute in our vision,” said Dave Anderson, Complete Solar’s CMO and co-founder. “Ten years ago, every residential solar company needed to bring together suppliers, installers, finance companies, salespeople and customer care.” That required significant resources and diverse expertise. “Our vision was to be a platform and
They know how to throw a good party! In a short four years, Event Artillery has become one of the premier providers of high-end furniture for events in Perth, Australia. Bootstrapped by its founders–Ryan and Natalie Gosatti–the couple recognized a need for Instagram-worthy installation pieces at weddings and corporate happenings. Enter Arrivy. When Arrivy first
“Our business is driven by life events–getting married, retiring, having kids, inheriting property,” related John Foshee, CMO of MyPorter, an Atlanta-based “concierge” storage provider that allows customers to store their “extra stuff”–from sports equipment to clothing to furniture to pianos–securely and without ever having to leave home. In contrast to renting a U-Haul, schlepping a
For over 20 years, Move4Less has been helping Las Vegas residents and businesses relocate both locally and nationally. With over 600 moves per month and over 60,000 moves over the life of the company, Move4Less clearly knows its business and how to keep its customers happy. That’s reflected in their overall customer rating of 4.9/5
New Jersey-based Vector Movers had a problem. They were managing job scheduling using a mis-matched variety of tools that required its dispatcher, Frank Numan, to do a lot of unnecessary work. The company prides itself in being customer-service oriented, and the issues around Dispatch jeopardized their ability to execute. “I was really tired and stressed,”
“Cleaners who truly care,” is the way that CEO, Kalie Sainz, describes Cleaning Plus, the Dallas/Ft. Worth area cleaning service. Cleaning Plus was an early Arrivy customer, and helped beta test the recently-unveiled, “Repeating Tasks,” feature. While the company is only 3 years old, it is committed to using technology to both enhance its internal
In early 2016, Robert Venanzi was looking for a tool or technology to help Sears Garage Door Repair & Installation (San Diego, LA, & Orange County) keep in closer contact with their technicians. Sears was wasting a lot of time and effort trying to figure out the status of their techs—where they were, if their
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